Knowledge Base

The purpose of this article is to instruct users on how to save an email as a file which can then later be used as an attachment to a new email. This process is helpful for email related issues when using Gearbox.

Saving an email as a file on Outlook

1. Double-click to open the message you want to save, and on the File menu, click Save As.

   

2. In the Save as dialog box, in the Folder pane, choose a folder, and then the location in that selected folder where you want to save the file.

   

3. In the File name box, type a name for the file.
4. In the Save as type list, accept the default type, or choose another file type in the list.

For further information on Outlook click here.

Saving an email as a file on Gmail

1. On your computer, go to Gmail.
2. Open the email.
3. Click More More
4. Click Download message.

For further information on Gmail click here.

If you require further assistance please contact Gearbox Support.