Reset Password

Reset your password

To reset your password, click on your user profile (1) on the right-hand side of the screen and click anywhere in the red box (2):

Gearbox - Reset Password - Step 1

Under the heading Profile Settings, to the right-hand side of this header you will see the Password Reset form. Enter your new password (1) and then confirm your password (2), click Update Profile once completed (3):

Gearbox - Reset Password - Step 2

Reset another users password

To reset your password, click on your user profile (1) on the right-hand side of the screen and click Users (2):

If you don’t have permission to the Users section, it will not appear in the menu. Contact your system administrator to request access if required.

Gearbox - Reset Password - Step 3

On the left-hand side of the screen, click Users (1):

Gearbox - Reset Password - Step 4

Select the user to change the password, simply left-click on the User:

Gearbox - Reset Password - Step 5

Under the header Password Set/Reset, enter the users new password (1) and confirm their password (2), then click Update User (3):

Gearbox - Reset Password - Step 6

Note: it is important that a users password is secret and only known to them, ask them to reset their password to one of their choosing once they are able to login.

 

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