Clearing browser cookies

What are browser cookies?

Browser cookies are small pieces of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Browser cookies keep the user information such as the username, interests, Password Remember Option.

At times browser cookies become corrupt and cause web pages to not load or function correctly, so they need to be cleared. See the steps below to clear browser cookies.

Log out of Gearbox or browse to and scroll down to the footer of the page.

At the footer click on Clear all cookies

Once cleared the page will refresh and the follow message will appear, click Got it to accept our privacy policy

At this point close and reopen your internet browser and try logging into Gearbox. Alternatively, you can also clear cached data, click here for information on how to clear cached files.

If you have any further issues please contact Support.