Alternate Part Numbers

Purpose Gearbox allows for Parts entered in the system to have an Alternate Part Number. This is commonly used when Suppliers have more than one part number for the same item. How to enable Alternate Part Numbers setting Click on the User icon Click on Settings Click on System Parameters […]

Mechanic Labour Report

Purpose The purpose of this report is to provide analytics around the number of hours Mechanic log against work orders and the total cost of the job. Labour Report You must have access to the Users area of Gearbox to run the report. To access the report follow the instructions […]

Fuel Economy by Month report

Purpose The purpose of this report is to display the average fuel economy by month, using the “End Date” of the date period you select. This knowledge base article has been written to clarify the intricacies of the report. Report Logic In order for Gearbox to determine the average fuel […]

Road User Charge (RUC)

What is Road User Charges (RUC)? Anyone using New Zealand’s roads contributes towards their upkeep. Most road users pay levies in the prices of their fuel. Others, such as drivers of light diesel vehicles, and diesel-powered heavy vehicles like trucks, pay through road user charges (RUC). The revenue collected from […]

Nextgen Integration

Purpose The purpose of this knowledge base article is to guide you on how to activate and configure the Nextgen integration for your Gearbox system. Pre-Requisites In order for the Nexgen integration to function business emails must be enabled on your Gearbox system. If you do not have business emails […]

My Settings

Purpose The purpose of this article is to identify and expand on the My Settings area of Gearbox which allows you to change settings based on your Gearbox user such as: Password Name Email notifications Enable/disable dashboard  widgets Auto expand More Information areas Profile Settings First name – enter your […]

Single Sign-On (SSO) via SAML 2.0

Purpose The following has been documented to advise how to enable Single Sign-On (SSO) using their Active Directory Federation Service (ADFS). Gearbox support single sign-on (SSO) logins through SAML 2.0. A SAML 2.0 identify provider can take many forms, one of which is using Active Directory Federation Services (ADFS) server. […]

Viewing Meter and Last Service Readings & Dates

Purpose The following instructions are to guide users on how to locate additional information for a vehicle. These steps are used commonly for the following circumstances: Finding a vehicle’s starting or max reading Viewing the last service interval readings Recalculating readings Viewing Meter Readings, Last Service Kms/Miles/Hours/Date Within a vehicle […]

Saving an email as a file

The purpose of this article is to instruct users on how to save an email as a file which can then later be used as an attachment to a new email. This process is helpful for email related issues when using Gearbox. Saving an email as a file on Outlook […]

PDF not opening in Google Chrome

Why aren’t my PDFs opening? At times with new releases and updates of Google Chrome causes the behavior of Gearbox PDF reports not to open in the current or new tabs. A new tab with a grey screen is sometimes displayed. Whilst our DEV team is working on accommodating the […]